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What to do if the movers didn’t show up?

Unfortunately, this situation can happen even if you did the proper search, checked moving reviews, verified the US DOT number, and checked the rating with the BBB. But sometimes, even with larger companies, trucks break down on the road and they don’t have a spare truck to replace it. In this case, you need to act fast and find last-minute movers near you.

What to do?

All you have to do is go on Google Maps, search for movers, and call everyone on the list.

If the movers of your choice just canceled on you and you need to find a fast-moving company who can do the job on the same day or within the next few hours, you have to act quickly because moving can take all day. All you have to do is search for last-minute movers near you or a last-minute moving company. I would personally recommend going on Google Maps, typing in “movers,” and calling everyone listed to see who is available. This is a must to find a last-minute moving company. Sometimes movers have availability on the same day or they finish their job early and can come to you after they finish their first job. Ask specifically what time they will show up; if they give you a range of more than three hours, don’t sign up with them because this may be a trick to book you.

What Questions Should I Ask When Hiring a Moving Company?

Start time

A last-minute moving company must provide you with an exact start time for the move. A one-hour range is acceptable. When you call around, make sure to ask when each moving company can start. In most cases, moving companies can start within three hours, depending also on the availability of movers. It’s easier to find two movers than three. Make sure to ask them when they will show up before hiring the moving company.

Moving deposit

In many cases, when you are searching for a last-minute moving company near you and you find a company, you will need to pay a deposit. Choose wisely because paying the deposit will be nonrefundable, and in many cases, just because you are booking last minute, that guarantees that this deposit will go towards the movers and you will be fully reliant on them. It’s very important to choose a moving company that will show up quickly and on time. How can you trust someone on the phone when you talk to them? Also, check for reviews online and see who you will be talking to. If they don’t know when the movers will show up, don’t pay the deposit. Make sure to pay the deposit only when you know the exact start time within one hour. They can ask you for one hour of labor to pay for two or three movers, whichever you need.

Truck

Also, make sure to ask them about the truck. If they will come in a truck or a car, it’s crucial because some of the moving companies in the area only provide labor services. Make sure they will come with a truck if you need one.

What Questions Should I Ask When Hiring a Moving Company?

GPS

Some moving companies, like Born To Move, have GPS tracking through a tablet. If you’re nervous about where the truck and crew are, your moving company of choice can provide you with live GPS location so you can be more calm and secure knowing that this company will show up. GPS tracking is available for every Born To Move customer.

Why do moving companies don’t show up?

In most cases, when the moving company that you picked doesn’t show up, it means they are unprofessional and not reliable. In some cases, trucks break down on the road, but I would say that 95% of the calls that we get are because the moving company just bails out on our customers and they don’t want the new business. There are a lot of amateur individuals in this industry, and finding a professional company is not very hard, but it requires some proper research before making your final decision on hiring a moving company.

Last job per day

In some cases, if you pick a start time between 4 and 7 PM, like during the evening, moving companies treat you as a third moving job per day, and the crew is running late. They are super late to your job, and sometimes you can reschedule your job to the next day in the morning or afternoon. However, if you have to move out on this particular day, you will have to find a solution to move quickly. You can bring boxes to the entrance of your apartment and your furniture, if possible, and provide as little distance between the truck and your furniture as possible. In this case, loading will take much less time for movers first thing in the morning instead of last thing during the day because movers will be tired, and loading will take additional time if they are tired, unless you have a small job.